Delivering Happiness, the New Secret Ingredient to Get Results!
by Jenn Lim
Delivering Happiness has evolved into the culture coachsulting company it is today...to help businesses, hospitals and governments actualize their own sustainable culture for positive ROI. Today, Jenn is dedicated to growing DH to inspire happiness in people, companies and communities so that together, we can create a happier world.
Learn how companies with a higher sense of purpose outperform others. Fifteen years of research show happiness increases every positive business outcome. “Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny. (Tony Hsieh)” This is why Delivering Happiness exists, to change the way our world works.
Experience the story of Zappos and Delivering Happiness from co-creator Jenn Lim. Painted with personal life lessons and discoveries on the journey from Zappos to Delivering Happiness, Jenn will share the story of CEO Tony Hsieh and how Zappos became the thriving example of culture as a brand with its ‘happiness as a business model’. Follow the story with, takeaways, tips and techniques, of how Zappos grew from a small business to several billions a year.
What You Will Learn
• How happiness as a business model equals profits, passion and purpose
• Understand why culture is your brand and brand is your culture
• Ways to build company culture
• Ways to enhance customer experience and engagement
• Ways to increase employment engagement
• Actionable takeaways on why a values based culture